Privacy policy
Last updated August 1, 2026 · Plain-English summary first, the details below.
We store it to serve you, never to sell, rent, or train public models on.
Encrypted in transit and at rest by Google Cloud, which stores and processes it on our behalf.
Email privacy@trycareerai.com and we remove your account and content within 30 days. Self-serve deletion is coming; until it is here we do it by hand rather than promise a button that does not exist.
1 · What we collect
Account details (name, email, password hash), the resume content you provide, job postings you paste in, billing information handled by our payment processor, and product usage events (which features you use, never the content of other users). We use Google Analytics to count page views and feature usage; we do not buy data and we do not sell or share it with data brokers.
2 · How we use it
To score, improve, and tailor your resume; to operate and secure the service; to email you about your account and, if you opt in, product updates. AI processing runs on infrastructure covered by our data-processing agreements. We never use your resume to train models that serve other customers.
3 · What we share
Only with the processors needed to run the service — hosting, payments, email — each under contract and each listed at trycareerai.com/subprocessors. We never sell personal data. We disclose data to authorities only when legally required, and we tell you unless the law forbids it.
4 · How long we keep it
For as long as your account is active. Deleted accounts are purged from production within 30 days and from backups within 90. Billing records are kept as long as tax law requires.
5 · Your rights
Export or delete everything at any time from Settings — no email required, no retention tricks. GDPR and CCPA requests (access, correction, portability, deletion, objection) are honored at privacy@trycareerai.com within 30 days.
6 · Security
256-bit encryption in transit and at rest, SOC 2 Type II audited annually, access on a need-to-know basis, and mandatory hardware keys for staff. Report vulnerabilities to security@trycareerai.com — we answer within 48 hours.
7 · Contact
CareerAI, a Polari Group LLC company · privacy@trycareerai.com. EU representative details available on request.